Shipping & Return
1. Shipping Policy
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Processing Time: Orders are processed within Same business day after payment confirmation.
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Delivery Time: Standard delivery within India takes 5-7 business days. Delivery times may vary based on location.
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Shipping Charges: Calculated at checkout or as per ongoing offers.
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Order Tracking: Once shipped, you will receive a tracking number via email or SMS.
2. Return & Exchange Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or exchange under the following conditions:
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Eligibility:
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Return request must be made within 2 days of delivery.
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Product must be unused, sealed, and in its original packaging.
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For damaged or defective products, please provide photos or videos as proof within 2 days of delivery.
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Non-Returnable Items:
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Opened or used consumable products (such as food, supplements, ghee).
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Items purchased on clearance or under “final sale.”
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Return Process:
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Contact us at purkhasghee@gmail.com with your order number and reason for return.
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We will provide return instructions and shipping details.
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Refunds will be processed within 2 days after we receive and inspect the returned product.
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Return Shipping Charges:
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For defective or wrong items sent, we will cover the return shipping.
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For other returns, the customer is responsible for return shipping costs.
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